Something not working?

Codes expire after a few minutes. Go back to the deal and tap Get QR Code again for a fresh one, and turn your screen brightness up — a dim screen is the most common reason a camera cannot read it.

Check the offer terms first, as most refusals come down to a day, time or minimum spend. If it was within the rules, tell us which restaurant and when — a venue that will not honour its own live offers should not be listed.

Widen your search radius, or type a different ZIP or city. We are launching neighbourhood by neighbourhood, so there may be nothing live where you are yet.

Check the number for a typo, and give it a minute. If nothing arrives, request it again — and note that some carriers delay messages from short codes.

Delete it from inside the app, or email us from the address on the account and we will take care of it.

Start in the app by registering as a restaurant, or contact us and we will walk you through it. You will need to verify the business before your first offer can go live.

Check three things: the offer is active and not past its end date, the venue is approved, and the prepaid balance can cover the redemption fee. An empty balance hides your offers until it is topped up.

Create a staff login from your dashboard. Those accounts can scan and confirm redemptions only — they cannot see the wallet or change your offers. Remove the login when someone leaves.

It cannot be. A redemption is recorded once and charged once, even if the scanner is tapped twice or two devices scan the same code. The second attempt shows the original receipt instead.